PoundTeam’s Privacy Policy prohibits the release of customer or account information or communications without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with a verified court order signed by the judge of a court with appropriate jurisdiction properly served on PoundTeam Incorporated.

Notice to Customer

Upon the receipt of a valid civil subpoena, PoundTeam will promptly notify the customer whose information is sought via e-mail or U.S. mail.

Fees for Subpoena Compliance

PoundTeam will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Checks should be made out to PoundTeam Incorporated. Payment can also be made by Credit Card or Paypal. Research will not begin and no services will be provided until your payment has Cleared.

PoundTeam’s subpoena compliance costs are as follows (expect at least one week for research to begin):

  • Research – $100.00/hour
  • Federal Express – Cost as Billed
  • Copies – $.25/page

Emergency costs (Research will begin as soon as possible, usually within 24 hours):

  • Research – $200.00/hour
  • Federal Express – Cost as Billed
  • Copies – $.25/page